Terms of Service — Atlas Flow Intelligence

Terms of Service

Effective Date: June 4, 2025  ·  Last Updated: June 4, 2025

Please read these Terms of Service ("Terms") carefully before using the services offered by Atlas Flow Intelligence ("we," "our," or "us"). By accessing or using our services, you agree to be bound by these Terms.

1. Services

Atlas Flow Intelligence provides AI-powered voice agent solutions, appointment booking systems, and related automation services for businesses. The specifics of services provided will be outlined in a separate service agreement between Atlas Flow Intelligence and the client.

2. Eligibility

By using our services, you represent that you are at least 18 years of age and have the legal authority to enter into these Terms on behalf of yourself or your business.

3. Payment Terms

Our services are offered on a one-time setup fee plus monthly retainer basis. Payment terms will be specified in your service agreement. Failure to make timely payments may result in suspension or termination of services.

4. Client Responsibilities

You agree to:

  • Provide accurate and complete information necessary for service setup
  • Ensure your use of our services complies with all applicable laws and regulations
  • Not use our services for any unlawful or unauthorized purpose
  • Maintain the confidentiality of any account credentials provided

5. AI Voice Agent Usage

Our AI voice agents are designed to assist with inbound call handling and appointment booking. You acknowledge that AI systems may not be perfect and agree to monitor performance and report issues promptly. Atlas Flow Intelligence is not liable for missed leads or appointments resulting from technical issues outside our reasonable control.

6. SMS Communications

By engaging our services, you consent to receive SMS communications related to your service, including appointment confirmations and follow-up messages. You may opt out at any time by contacting us or replying STOP to any SMS message.

7. Intellectual Property

All content, branding, and technology provided by Atlas Flow Intelligence remain the intellectual property of Atlas Flow Intelligence. Clients may not reproduce, distribute, or create derivative works without written permission.

8. Limitation of Liability

Atlas Flow Intelligence shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount paid by you in the three months preceding the claim.

9. Termination

Either party may terminate services with 30 days written notice. Upon termination, all outstanding balances become immediately due. We reserve the right to terminate services immediately for violation of these Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Alabama, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our services after changes constitutes acceptance of the updated Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at:

Atlas Flow Intelligence
Email: [email protected]